Are you an experienced leader in hospitality with a passion for excellence and operations? Compass Group USA—one of the nation’s leading foodservice and support services companies—seeks a dynamic General Manager to head their premier New York, NY account. With a focus on culinary innovation, exceptional guest experience, and team leadership, this role is perfect for a hands-on manager ready to make a significant impact.
Why This Role Matters
- Industry Leader: Compass Group USA serves in various venues across all 50 states—from hospitals to museums—making a national impact through food excellence and service quality.
- Leadership Opportunity: Manage P&L, operations, team training, and more—shaping the roadmap of a key account.
- Rich Culture & Benefits: Join a diverse and inclusive workspace offering benefits like health insurance, retirement plans, and more.
Role Overview & Core Responsibilities
Position Summary
The General Manager will lead daily operations, manage financial performance, support HR processes, and collaborate with culinary teams to deliver exceptional service.
Key Responsibilities
- Oversee P&L management and budgeting
- Lead daily operations for optimal service quality
- Handle HR functions (hiring, counseling, terminations)
- Manage scheduling, payroll, and staff training
- Maintain client, guest, and stakeholder relationships
- Partner with the Chef and marketing to innovate menus and culinary offerings
Preferred Qualifications
- Bachelor’s in Hospitality, Culinary, or equivalent experience preferred
- 5+ years of foodservice operations experience
- Track record in budgeting and catering or production management
- Strong communicator and scalable leader
Major Information
| Category | Details |
|---|---|
| Position | General Manager |
| Location | New York, NY (10021) |
| Company | Compass Group USA |
| Salary Range | $110,000 – $120,000 per year |
| Employment Type | Full-time |
| Benefits | Health insurance, pet insurance, PTO, retirement, employee discounts, parental leave |
| Experience Required | ~5 years in similar leadership role |
| Education Preferred | Bachelor’s in Hospitality or Culinary field |
Why Join Compass Group USA?
- Be part of a foodservice powerhouse with a nationwide footprint
- Take charge of a key account with full-scale operational responsibility
- Develop professionally in a culture fostering innovation, inclusion, and collaboration
- Enjoy comprehensive benefits recognizing both your career and lifestyle
Frequently Asked Questions (FAQs)
The listing indicates operations-based responsibilities in New York, NY. For flexibility details (e.g., remote/hybrid options), it’s best to check the application posting or reach out directly to the recruiter.
The job description emphasizes experience and education. While specific certifications aren’t listed, any relevant credentials in operations or culinary management would be advantageous.
The listed salary range is $110,000–$120,000. It does not detail bonus structure; however, operational roles of this level often include performance incentives—confirm during the hiring process.
The job doesn’t specify team size. Given the scope—operations, HR, P&L—it suggests a sizable team across functions. This can be clarified during interviews or by contacting the hiring manager.
