Zappos (an Amazon-owned brand)
Location: New York, NY, USA
Schedule: Full-time, includes nights & weekends as needed
Compensation: $53,200 – $113,700 annually (varies by market, experience, location)
Zappos, a subsidiary of Amazon, is renowned for its customer-centric culture, creative branding, and vibrant social presence. They’re seeking a Social Media Coordinator to elevate their organic content across Instagram, TikTok, Threads, and Pinterest
Key Responsibilities
- Content Calendar
Create and manage a monthly organic social media calendar for Instagram (Feed & Stories), Threads, TikTok, and Pinterest—aligning with brand launches, marketing campaigns, and paid initiatives. - Content Production Management
Oversee sourcing, editing, and optimizing content to meet performance objectives and brand guidelines. - Performance & Community Analytics
Report weekly/monthly performance; extract customer insights and community sentiment to guide content iteration. - Community Engagement
Serve as the brand voice—respond via social channels and work with CX teams. Weekend coverage required. - End-to-End Posting
Handle all aspects—copywriting, creative, product links, and scheduling—across all platforms, including evenings and weekends.
Required & Preferred Qualifications
Essentials (Basic Qualifications)
- Minimum 2 years of professional (non-internship) marketing experience
- Bachelor’s degree
- Proven ability to work cross-functionally across marketing, creative, and CX teams
Nice-to-Haves (Preferred Qualifications)
- Experience in e-commerce, startups, or commercial advertising
- Familiarity with data visualization tools
Perks & Culture
- Inclusive, equal-opportunity employer embracing diverse perspectives
- Total compensation packages may include equity, sign-on bonus, and full benefits (medical, financial, etc.)
- Flexible geographic pay scale based on location within the U.S.
Major Information
| Category | Details |
|---|---|
| Job Title | Social Media Coordinator – Zappos (Organic Social) |
| Location | New York, NY, USA |
| Salary Range | $53,200 – $113,700 per year |
| Work Schedule | Full-time; evenings & weekends required |
| Essential Skills | Social media planning, community management, content analytics |
| Experience / Education | 2+ years of marketing experience; Bachelor’s degree |
| Platforms | Instagram (Feed & Stories), Threads, TikTok, Pinterest |
| Reporting | Weekly/monthly performance metrics and customer insights analysis |
| Collaboration | Marketing, Creative, CX teams |
| Extras | Experience in e-commerce & data tools (preferred), equity & benefits package |
FAQs
The listing cites New York, NY as the location and mentions weekend/night coverage. While not explicitly stated as in-office, typical expectations suggest local availability.
Yes—Amazon offers comprehensive benefits including equity, sign-on bonuses, health coverage, and financial perks depending on position and market.
While not specified, candidates often use platforms like Tableau, Looker, Domo, or Google Data Studio in similar roles.
Likely part of Zappos’s social or brand-marketing team, with direct collaboration with brand marketing leads and creative partners. A formal manager / team structure should be clarified during interviews.
